Welcome to the new MAC Noise Program Office customer website! This is your gateway to secure access and greater efficiency while registering aircraft noise complaints.
By creating a one-time login your address will be stored for future use while submitting your complaints.
Please contact us if you have questions about these changes.
For reporting purposes, complaints for any given month may only be entered on, or prior to, the 5th of the following month (e.g., complaints for February must be entered before midnight on March 5th).
Complaint details must include specific information, including: date, time, a.m. or p.m., at least one descriptor, airport generating the disturbance, and operation type (e.g., arrival, departure, unknown).
Duplicate complaints (i.e., multiple complaints reported with the same date and time) will not be accepted.
Aircraft noise complaint data are summarized, mapped and published monthly in the Technical Advisor's Report (pages 1 and 2).
Please review and follow our complaint guidelines to ensure your complaints are reported accurately.
The list of possible addresses is created from the most recent County address data provided by the Metropolitan Council.
If you have difficulty locating an address, please consider the following:
Passwords must be at least 8 characters long.
A request was made to reset the password associated with this email address. To reset your password please complete the form below.
Your account has been created and a confirmation email sent to the address supplied.
You must click the validation link in this email to activate your account before you can sign in.
Thank you for your recent inquiry regarding aircraft activity at Minneapolis-St. Paul International Airport (MSP).We appreciate your interest and want you to know we are listening. The Metropolitan Airports Commission's (MAC) Noise Program Office has helped residents understand the complexities of aircraft noise for more than 30 years. We are here to help you too.
What happens now? Complaints that we receive are used for analysis purposes and published within the MAC Noise Program Office monthly operations reports. If you have questions about a particular flight, please feel free to contact us or use the FlightTracker tool to view its details.
To file another complaint, click here.
You also may find the information linked below helpful and interesting:
To reset your password complete the form below. An email containing a link to reset your password will be sent to the address provided.
The browser you are using is known to have compatibility issues with this website.
This website may not be available if you are browsing in private mode.
To use this website, please install or upgrade to a recent version of one of the following browsers:
For additional assistance, please contact us.